Order processing takes place during normal business hours, Monday through Friday. Please allow 1-2 days for processing. Orders received after 2 PM will begin being processed the following business day.

We ship both domestically and internationally destinations.

Shipping times depend on your location in the USA, Canada, and the UK. We take 10-15 business days for delivery.Custom orders take 2-3 weeks to create and deliver because they are made-to-order. 

We provide a one-time exchange in size, at no extra cost, for your ordered outfit.

To be eligible for an exchange, please contact us at nechidesigns9@gmail.com within 48 hours of receiving your outfit. Kindly mention your order number and desired size in your email. Ship the outfit back to us within 7 days of receiving it, and provide us with the tracking number.

- Dry clean only